Premiere chocolate maker fills up its tours on day one with TourExec

Colin and Sarah Hartman at Harper Macaw in Washington, DC

Colin and Sarah Hartman at Harper Macaw in Washington, DC

 
TourExec is an incredibly intuitive and simple tool that automates our tour bookings.
— Colin Hartman, co-founder of Harper Macaw
 
 

Harper Macaw, a speciality chocolate maker in Washington, DC, chose TourExec to manage its online tour reservations. "TourExec is an incredibly intuitive and simple tool that automates our tour bookings. It dramatically reduced the time spend and generally the pain of managing and manually booking tours," said Colin Hartman, co-founder.

"It doesn't involve the large up-front cost that other plug-ins have, and that's not including the additional costs of developers and designers integrating those plug-ins and apps onto your site," he continued.

Customers can reserve a tour without leaving the chocolate maker's web site. Over 50 people did so in the first week of reservations, which went very smoothly. "It took less than 5 minutes to train my retail team on the tool and we've completely changed over our tour management process in just a week with essentially no pain points," said Colin.

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